Visit our Returns Page for more information about Steelcase Store return policies and processes.
Damaged or Missing Parts?
If your product arrived damaged or missing parts, please contact our Customer Care Teamimmediately and we will send you a replacement right away.
Product Adjustment and Comfort
Not sure about your new Steelcase furniture? Visit our Adjustability Page and let us help you dial in your set up to ensure you’re getting the most out of your new products. All Steelcase High-Performance Chairs can be customized to your specific ergonomic needs, so we’re confident you’ll feel supported in no time.
efunds for returned or damaged product usually take 7-10 business days from the time we process your credit. If it has been longer than 10 days, please reach out to our Customer Care Team.
