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welcome steelcase

Shipping

  • We currently ship to the United States and Canada; unfortunately we are not able to ship to Puerto Rico. You will find all current shipping times located on the individual product pages. These shipping times are updated daily.

  • Most items can be shipped via FedEx Ground. Larger items or orders with multiple items may be shipped through multiple methods. During checkout, you will choose from the available shipping and delivery options below:

  • FedEx Ground

    FedEx Ground shipping is used for small orders weighing less than 150 pounds. FedEx shipping is free to the contiguous United States and Canada. Shipping to Alaska and Hawaii is available for an additional fee calculated in your cart.

  • Standard Delivery

    Standard Delivery service is available for large or heavy items that may be difficult to lift by yourself. With this service, your delivery will be scheduled at your convenience and the delivery team will carry your order inside your door.

    Standard delivery fees are 15% of your order subtotal with a $99.00 USD/$129.00 CAD minimum. Delivery fees for standard size orders (less than 8 units) have maximum fees of a $299.00 USD/$389.00 CAD. Steelcase uses trusted third party installers in your area to perform these services. As a result, delivery may take an additional 5–15 days, allowing the local installer to take receipt of your product and schedule a delivery appointment.

    - You will receive an email when your order is registered with one of our local delivery partners. They will contact you within 72 hours of receiving the product to schedule a mutually agreed upon delivery date and time.

    - Steelcase reserves the right to cancel orders or change the order delivery service to HI, AK and CAN. This will only happen if the appropriate services are not available and you will be notified.

    - If Standard Delivery is selected, and there is a delay in delivery due to the customer, a storage fee may apply. The customer will be responsible for paying this fee.

  • Professional Installation

    Professional delivery and installation is our premier shipping and delivery service. When selected, the delivery agent will unload, assemble and arrange all your products. They will also remove all packaging materials that accompanied your item(s).

    - Professional installation fees are 20% of your order subtotal with a $249 USD/$325.00 CAD minimum. Installation fees for standard size orders (less than 8 units) have maximum fees of a $399.00 USD/$519.00 CAD. Steelcase uses trusted third party installers in your area to perform these services. As a result, delivery may take an additional 5-15 days, allowing the local installer to take receipt of your product and schedule a delivery appointment.

    - Professional delivery and installation may not be available to select regions. During checkout, if the shipping address provided cannot be serviced by our professional installation and delivery partners, the order will be rejected.

    - If professional installation is selected, and there is a delay in delivery due to the customer, a storage fee may apply. The customer will be responsible for paying this fee.

    - Steelcase reserves the right to cancel orders or change the order delivery service to HI, AK and CAN. This will only happen if the appropriate services are not available and you will be notified.

  • We offer next business day shipping on select products. Orders must be placed by 6:00pm EST to qualify.

    If standard delivery or professional delivery and installation is selected during checkout, delivery may take an additional 3–5 days, allowing the local installer to take receipt of your product and schedule a delivery appointment.

  • We do not ship outside the US and Canada or to freight forwarders. Our packaging is not export approved and our shipping/invoice documents do not include the information required by US Customs for exportation.